Terms and Conditions
Ordering Process
There are two ways to order: The easiest way to order is by using our webcart on our website, it is totally secure and very easy to use. The second way is to phone your order through to us, if you are in the UK call us on 01963-31137, if you are phoning from outside the UK call +44 (0) 196331137
Delivery
We will dispatch your order within 48 hours of it being placed subject to, stock levels, Company closure and bank holidays. If there is going to be a delay for any reason we will contact you.
Delivery can be made selected by either of the following (UK)
Standard Delivery - We use Royal Mail - First Class Post - charges are made depending on weight of order- this is for parcels up to 1.4kg, over this weight we will normally ship by courier (DPD) for UK mainland, but not always, for offshore or Highlands, and N.I we will still delivery by Royal Mail.
We reserve the right to send parcels by courier even if Royal Mail delivery is selected at checkout. (at no extra charge to the customer)
UK Courier (£5.95 - £6.95 UK Mainland)
Cut off time Courier Dispatch is 15.00 (Monday - Friday)
Highlands Post Codes for Courier Delivery (2 Day): FK17-22, G83, IV1-28, IV33-39, KW5-14, PA21-33, PA35-40, PH15-26, PH30-42, AB30-38, AB44-56
Islands Post Codes (2 Day) HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA34, PA41-48,PA60-78, PH42-44, ZE1-3
Northern Ireland: (2 Day) All BT postcodes (2 Day)
Channel Islands & Isle Man Post Codes - JE, GY IM
Note: Channel Islands & Isle Man are classed as UK Standard for Royal Mail delivery, ONLY select if wanting Courier Delivery
Our Courier is normally DPD and is normally on a Next Working Day Service (Monday - Friday) (96% of the time, so not guaranteed)) for UK Mainland, they offer the Predict Service which offer the following:
You are given a two hour delivery window
You are notified of this by text or email
If not convenient they can use the text or email to change the delivery date
UK. Deliveries are made between 9am-6pm Monday-Friday and requires a signature. If you are out the driver will put a card through your door and you can collect your parcel from the local depot.
The delivery tariffs is based on the weight of the total order.
Most deliveries will require a signature on receipt. Please ensure that someone is present at the delivery address to sign for the order.
Cancellation or changing your order
Once you have placed your order you will be issued with an order number and an email confirmation.
You can cancel from the day you placed the order up to 7 working days after receiving the goods for any reason. We will refund the full amount paid for the goods to you within 30 days. Returning orders or item/s is at the consumer's cost, www.thecoffeepod.co.uk can arrange to collect them, and deduct the direct cost from the refund. Please call us on 01963-31137 or email us at sales@thecoffeepod.co.uk stating your name and invoice number.
Returns
We endeavor to supply only the highest quality products. However, if you are unhappy with the product* in anyway it can be returned to us within 28 days following the steps outlined below, and we will refund the cost of the item.
We aim to keep the process as simple as possible.
Returning orders or item/s is at the consumer's cost. For your own protection, we suggest you use a secure delivery method, which requires a signature upon delivery. Please return the items to the address shown at the bottom of our delivery note enclosed with your order. Please include the completed returns slip or a piece of paper with your name and address, order number, reason for return and the date on which you receive it.
Faulty Items - If an item is found to be faulty, which you did not order, or for any other reason which is our fault, please contact our us on 01934-629356 or by email sales@cbdcoffeepods.co.uk
We will then arrange with you suitable collection or return shipping options. If goods are found to be faulty, which you did not order, or our fault will give you a FULL refund plus any return shipping costs incurred.
Copyright/Trademarks/Data Protection
All content included on this site including but not limited to web site design, text, graphics, logos, and the selection and arrangement thereof are the property of Coffee Merchants uk or its suppliers and are protected by UK and international copyright laws. All software used on this site is the property of Coffee Merchants uk or its software suppliers and is protected by UK and international copyright laws. You may view, copy and print portions of our website for the sole purpose of placing an order with us. The materials on our website may not be used for any other purpose. We will use the information you provide and the records of items you buy to constantly monitor and improve our service and for marketing purposes in accordance with our Privacy Policy.
Contract for the supply goods
The display of goods on cbdcoffeepods site amounts to an invitation to treat only and is not an offer to sell goods at any price indicated. No contract for the supply of goods will be deemed to exist between you and cbdcoffeepods unless, and until, an email is sent by cbdcoffeepods to you confirming that your order has been shipped. This confirmation e-mail amounts to an acceptance by cbdcoffeepods of your offer to buy goods from cbdcoffeepods and this acceptance is effective regardless of whether or not you receive the e-mail. cbdcoffeepods are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods, any description applied to the goods, the availability of the goods or the order itself.
Payment
You can pay by any, Visa, MasterCard, Credit or Debit cards. To ensure that shopping on-line is secure, your credit/debit details will be encrypted using SSL technology. You may also pay by cheque or postal order please contact us first before sending your payment. The prices displayed on are web site are in £ GBP British pound Sterling
General
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. These terms are governed by the laws of England & Wales and any disputes will be decided only by the courts of England. Our terms and conditions do not affect your statutory rights as a consumer.
Complaints
If you have any comments about anything we do please contact us on sales@cbdcoffeepods.co.uk or telephone us on 00 44 (0)1963-31137, or fax us on 0044 (0)1963-31137, or write to us at the address below. We endeavour to respond to all complaints within five working days.
DISCLAIMER
Any and all statements made in the cbdcoffeepods.co.uk in regard to Cannabinoid products are not expressed as medical claims. Our intention is to educate, not to suggest results nor to encourage action on the part of the reader. CBD Coffee Pods is not responsible for, and expressly disclaims all liability for, damages of any kind arise out of use, reference to, or reliance on any information contained within the site. The information contained within the site is periodically updated, there is no guarantee to the accuracy of the information. Nothing on this site is intended to operate as legal advice, please seek your own legal advice, and/or medical advice before using or purchasing any products.
Cookies
We employ the use of cookies. By accessing www.cbdcoffeepods.co.uk, you agreed to use cookies in agreement with the Terms and Conditions.
Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, www.cbdcoffeepods.co.uk and/or its licensors own the intellectual property rights for all material on Website Name. All intellectual property rights are reserved. You may access this from Website Name for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
- Republish material from www.cbdcoffeepods.co.uk
- Sell, rent or sub-license material from www.cbdcoffeepods.co.uk
- Reproduce, duplicate or copy material from www.cbdcoffeepods.co.uk
- Redistribute content from www.cbdcoffeepods.co.uk
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Company Name does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Company Name,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable law, www.cbdcoffeepods.co.uk shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
www.cbdcoffeepods.co.uk reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes a breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant www.cbdcoffeepods.co.uk a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking To Our Content
The following organizations may link to our Website without prior written approval:
- Government agencies;
- Search engines;
- News organizations;
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations
- commonly-known consumer and/or business information sources;
- dot.com community sites;
- associations or other groups representing charities;
- online directory distributors;
- internet portals;
- accounting, law and consulting firms; and
- educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Company Name; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to www.cbdcoffeepods.co.uk. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
- By use of our corporate name; or
- By use of the uniform resource locator being linked to; or
- By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of www.cbdcoffeepods.co.uk logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal Of Links From Our Website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- limit or exclude our or your liability for death or personal injury;
- limit or exclude our or your liability for fraud or fraudulent misrepresentation;
- limit any of our or your liabilities in any way that is not permitted under applicable law; or
- exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.